Premium Support

Premium support above and beyond our standard ticket system support.

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Standard support is included with every subscription.  You can open support tickets and we reply as soon as possible.

If you need additional help or personalised assistance, this is where premier support kicks in.  Premier support is purchased in thirty-minute time slots.  For this you get:

  • training and help on using myCableEngineering

  • expert guidance on how-to questions and technical issues

  • assistance regarding your issues via Skype, phone or email   

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